Last updated: February 1, 2026
We collect information you provide directly (name, email, address, payment details), information from your use of the platform (browsing history, search queries, device information), and information from third parties (social login providers, payment processors).
We use your information to process orders, personalize your experience, communicate updates and promotions, improve our services, prevent fraud, and comply with legal obligations. We do not sell your personal data to third parties.
We share information with sellers to fulfill orders, payment processors to complete transactions, shipping carriers for delivery, and service providers who assist our operations. All partners are bound by strict confidentiality agreements.
We implement industry-standard security measures including SSL encryption, tokenized payments, secure data centers, and regular security audits. While we strive to protect your data, no method of internet transmission is 100% secure.
We use cookies and similar technologies to enhance your experience, remember preferences, analyze traffic, and serve relevant content. You can control cookies through your browser settings, though some features may not work properly without them.
You have the right to access, correct, or delete your personal data. You can opt out of marketing communications at any time. For GDPR, CCPA, and similar regulations, you may also request data portability and restriction of processing.
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, fraud prevention, and dispute resolution for up to 3 years.
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If we discover that we have collected data from a child, we will delete it promptly.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notice. Your continued use of the Platform constitutes acceptance of the updated policy.
For privacy-related inquiries, contact our Data Protection Officer at privacy@ultravenus.com or write to: Ultravenus Privacy Team, 123 Commerce Street, San Francisco, CA 94102, USA.